Help
Before and after you order
How to find your size, and what we stand behind once the parcel arrives.
Ring size chart
We work in US sizes. If you are used to Asian sizing, the second column is your equivalent.
| US | Asia | Inner diameter | Circumference |
|---|---|---|---|
| 4 | 7, 8 | 14.9 - 15.5 mm | 46.8 - 48.7 mm |
| 5 | 9, 10 | 15.6 - 16.4 mm | 49.3 - 51.2 mm |
| 6 | 11, 12, 13 | 16.5 - 17.1 mm | 51.9 - 53.8 mm |
| 7 | 14, 15 | 17.3 - 18.0 mm | 54.4 - 56.3 mm |
| 8 | 16, 17 | 18.1 - 18.8 mm | 57.0 - 58.9 mm |
| 9 | 18, 19 | 19.0 - 19.6 mm | 59.5 - 61.4 mm |
| 10 | 20, 21, 22 | 19.8 - 20.4 mm | 62.1 - 64.0 mm |
Fingers change size through the day. Measure when your hands are warm and rested, not first thing in the morning and not straight after the gym.
We carry US 4 through 10 as standard. If you measure outside that, message us on WhatsApp — the ring can still be made, it simply takes a little longer.
Two ways to measure at home
Pick whichever you can actually do right now. Both are accurate enough if you take your time.
If you already own a ring
- 1Take a ring that already fits the finger you have in mind.
- 2Lay it on a ruler and measure straight across the inside, edge to edge.
- 3Match that number against the Inner diameter column above.
If you do not have one yet
- 1Cut a strip of paper about a centimetre wide.
- 2Wrap it around the finger, snug but still able to pass the knuckle. Mark where it meets.
- 3Unwrap it, measure up to the mark, then match that against the Circumference column.
Caught between two sizes? Take the larger one. A ring that sits slightly loose can still be worn; one that is too tight cannot.
What we stand behind
Three things, with their limits stated plainly so nothing is left vague.
- Forever
Cleaning
Bring any piece back whenever you like for a wash and a fresh polish. No time limit, no charge.
- 24 hours
Ring size exchange
Size not quite right? Tell us within a day of delivery and we will swap it for the correct one.
- 3 days
Exchange for defects
Find a manufacturing fault in the first three days and we replace the piece.
Terms apply. Keep the box and the certificate until you are sure of the fit.
After it arrives
Our responsibility does not end with the courier. Every piece that leaves this studio stays our concern. If something is not right, however small, send a message. We answer, and we put it right.
Begin
Let's talk about yours
A free consultation, no obligation to buy. Send a message and we usually reply within a few hours.
or email us at halo@lulujewelry.id